Testimonials
December 2011
Dear Denise,
Please accept my most sincere compliments to you and your entire staff for offering a premier physical therapy facility. My experience with Orthopedic and Spine is always exceptional from arrival to departure.
Your spacious and immaculate facility at Hunter Brook Lane presents a pleasant ambiance that sets the tone that this is a venue designed to promote healing.
Receptionists Lori and Donna cheerfully greet clients and efficiently schedule visits. They are unfailingly gracious in accommodating every request.
Therapy aides Donna and Nellie are ever vigilant to your patients needs as they attentively and personally monitor their activities.
Every therapist in your employ deliver their expert treatment with the utmost professionalism and genuine interest in their clients' progress. They continue to impress me with the depth of their medical knowledge and the skillful, dignified manner with which they administer treatment.
I applaud your dedication in orchestrating this remarkable ensemble an I regard myself as indeed fortunate to have your establishment available to provide physical health care needs in our community.
"The restoration of one's normal self is a powerful gift."
With profound appreciation,
Gail Butto
Hi Denise,
Thank you all again for the physical therapy treatments to get me back in good shape. I'm still doing my "exercises" twice a day. I will see you all again next year when I have my other knee replaced. You are all a great bunch of people!
Sincerely,
Jim
September 10, 2011
Dear Denise,
From 2006 through 2008, I used your pool almost daily as an integral part of my therapy in dealing with part of my pain management.
During the three years, I found your staff to be sensitive, professional, caring and supportive to my recovery.
In December of 2008, I moved permanently to Texas in an attempt to facilitate year around therapy in a non-winter setting.
In doing so, more importantly from pain management, I have succeeded in staying out of a wheel chair.
When I decided to come to Glens Falls for a visit, I knew I couldn't spend six weeks here without continuing my pool routine.
I hoped you were still operating and knew your facility would be my first and only choice. Sometimes it's nice to say some things just don't change! In your case, it has been such a pleasant surprise to experience all the quality support and surroundings I left three years ago.
I congratulate you on your business ability and management to maintain the highest standards, especially in such a terrible and draining business/economic environment.
The Glens Falls area will always be my home and it is also refreshing to see any business continuing and being such a valuable asset to our community.
Thank you and your associates for being there for me a second time and being such an embracing support to the well being of the whole patient!
Sincerely,
Saseen Joseph
August 2011
Dear Denise,
As you know, I have my last visit scheduled for Wednesday August 17th, and I could not let the moment pass without saying thank you to you and to your staff.
I chose you and your firm with full confidence in you, a person that I have known for twenty years. I had been impressed by you years ago when we crossed paths in the hospital setting, and was even more so as I watched you build your business and grow into your role as "mom". Lastly, your reputation among the Orthopedists led me to conclude that you remained as strong professionally as you are physically. Hence, I chose you for my care, and I have had no regrets.
My range of motion was pitiful when I first arrived; you didn't even need to move the goniometer to calculate angles because there weren't any. But over the months, little by little, I have been restored to a very dramatic degree, and I hope that with ongoing effort on my part, using the exercises and the teachings that I was provided, I will not just stabilize but continue to improve. The range is getting there bit by bit, and slowly the pain is fading as well.
You all were aware that I was undergoing my treatments without cover of analgesia, and remained careful to push to limits, but not beyond endurance and not to the point of injury. A delicate balance, but well done!
You were all pleasant, and engaged me in distracting conversation as I was being put through the paces. You never seemed to tire of hearing my middle-aged guy refrain...."Boy you shoulda seen what I USED to be able to do" You all had various interests, approaches and comfort levels regarding treatment of a frozen shoulder, and by being passed around through the group I benefited from the personal skills each different clinician brought to bear. With my burgeoning fitness and new musculature, plus your help and encouragement, I am now proceeding on a weight training program and will be entering the Mr Universe competition. All kidding aside, I am truly, deeply grateful for the good work that all of you have done for me.
I was searching for a time, looking for pain relief, wondering if I made the right choice in keeping the scalpel away from my joint capsule. Now, I know that I chose wisely by persevering, and letting you rearrange my connective tissue in new and exciting ways.
Thank you one and all for your kindness, your personal care, and your professional assistance rendered to me.
With Heartfelt Thanks an Warm Personal Regards,
Howard P Fritz, M.D.
To The Entire Staff,
Thank you so much for helping me get back on both feet so fast.
You were all very professional, knowledgeable and helpful throughout my long rehab. I certainly know where I'm going for rehab should I have another bad day of skiing.
Hopefully, that won't be too soon.....Have a great summer!
Sincerely,
Mike Dansbury
Bonjourno!
This is but a small token of my great appreciation for everything you all have done to assist with my therapy over two knee operations.
I always looked forward to my appointment for therapy because of the very welcoming manner with which I was treated.
Best wishes to you all!
Sincerely,
Lou
I just wanted to thank you for getting me in so quickly and helping me with my back ache. I really appreciate your help and expertise to help me to understand how to keep my back healthy. Thank you again for all your assistance.
Barb M. (May 2007)
I just wanted to say thank-you for helping me get back on my feet. If it wasn't for your "shimmey shakes" and those stretches, I probably would have ended up back in the hospital for a very painful procedure. I can't speak highly enough for your staff. What a wonderful, skilled, professional group of people you have working for you. You're very fortunate! You'll probably still see me using the pool from time to time - that really feels so good and it's relaxing. Thank you again for your time and expertise in getting my knee back in shape!
Nancy Girard (April 2007)
I have been a patient in your South Glens Falls Office since May. At my first visit, I remember thinking it was all a little too relaxed. I very quickly realized it was the right amount of relaxed - it was comfortable. I have bursitis in my right hip and thanks to Chris my pain is minimal.
I never doubted that Chris knew what he was talking about nor that he was committed to helping me heal and reduce my pain - his gentle manner reflects and instills confidence. He is responsive and honest in assessment and answering questions. He listens carefully and is extremely knowledgeable - he doesn't ever seem frustrated or hurried and I always saw him at the end of his day.
The receptionist Karen skillfully handles many situations by phone and in person and her manner is quite efficient, yet very friendly. If Chris and Karen are a reflection of you, your business, your commitment and philosophy, then you should be proud of what you have accomplished and extremely pleased with your choice of staff. Thank You!
Heidi M. (July 2007)
Just a note to thank you for the services provided. I have had 24 sessions of therapy to my knee. I believe that I have been assisted by all of your therapists at one time or another. All are friendly, competent, and concerned about my welfare. Most of my appointments have been with Paul, who explains different aspects of my treatment as well as different exercises that will improve my condition. In my opinion, he is an excellent therapist and I would recommend him, as well as the others in your office highly. I realize that I have extensive arthritis in my knee and will never be able to do things that I used to do, however, I have seen much improvement since my treatments. Thank you.
Marie A. (May 2003)
Recently I completed 2 months of Physical Therapy under the care of Jason at your South Glens Falls facility. After 2 previous PT experiences, I went with some hesitations and pessimism. However, I wish you to know I could not be more pleased with both the process and the results. Jason is a true professional yet warm. He patiently explained each procedure and exercise, answered a mirada of questions yet was never condescending. From Jason, I learned more about my spinal condition than I have from all the MD's and "specialists" I've seen in the past 10 years. He also equipped me with many valuable skills I now use on my own.
Jasons knowledge and natural leadership abilities command respect, while his intuitiveness and ever good nature compel one to easily like him and thus follow the recovery plan with cooperation and good humor. I am also impressed with his ability to stay calm and focused under pressure and able to make each patient feel they are important. Your receptionist/Aide named Karen has a special ease with people and provides a warm and relaxing atmosphere. Jason and Karen are both unique to my experience and I wish only success to them and to your business, and recommend both highly.
Carol K. (February 2006)
I want to thank you all so much for the patience and kindness that was extended to me during my physical therapy appointments. You all have so much energy and enthusiasm in helping people reach their goals. The office is so organized, and you all work so great together. It was a pleasure to come to your office! You will come very highly recommended by me to all my friends and family. I am so satisfied with the skills I was taught to control my "long existing back problems." Thank you all for everything that you did for me. I give you all a "AAA" rating!
Kathryn R. (November 2001)
Sending you this note to thank you for the excellent care given to me during my physical therapy. I have struggled with back problems for years but this has been the most painful and longest lasting problem I've been through. It was so helpful to have been given continuous exercises to do when the pain increased so that I didn't have to wait until another appointment to feel relief. I'm so happy to have learned the ongoing exercises to keep my back healthy and pain-free. So many times I have been given medication to take care of the pain, but not the information to help correct the problem. Now, I feel more secure about being able to help eliminate the pain myself before it gets out of control. Thank you for your positive attitude and helpful information. I made it through the packing and moving with virtually no pain!
Lynn W. (October 2002)
I would like to thank you and your staff for the services I received at your facility in December and January for an injury to my right leg. I was impressed with your facility, professionalism and the quality of care given to me as a patient. I am certain that my healing was a result of the therapy I received. It definitely enhanced circulation, reduced lameness, and increased flexibility at a faster rate. A special thanks to Kerri Shpur who handled most of my visits. She was truly tuned into my condition from visit to visit, and offered a progressive plan that worked really well. Thank you, Kerri. I only wish that I could continue strength training with you longer. Denise, you have a great facility there. Thanks for all that you have done for me, and it was great seeing you again!
Joanne C. (February 2004)
Thank you so much for the time you spent with me and your genuine concern during our sessions together. I am happy to report that I'm almost back to my old self after gradually setting back to a minimal teaching schedule incorporating your suggestions. I was so impressed with the professionalism at your facility and particularly with your compassion and knowledge. Let's hope our paths cross again - hopefully under happier circumstances!
Gay Congdon (February 2005)
I thought my tennis elbow would never heal! I tried various medications and totally avoided using my right arm, but could not get rid of the pain until I began physical therapy at Orthopedic & Spine Physical Therapy. After a few visits, I can finally open doors and shake hands without wincing. What a relief!
The entire experience at Ortho & Spine has been great; the staff, the whirlpool treatments, the massages. I would highly recommend Orthopedic & Spine Physical Therapy to anyone who wants to be rid of their aches and pains once and for all!
Kathie D. (May 2003)
To all the staff at Orthopedic & Spine Physical Therapy,
Thanks you all for all your help and support and especially putting up with me for the past 6 weeks. It was wonderful meeting and getting to know everyone.
Thanks again for Everything and Farewell to the Baps Board!
Dana R. (August 2004)
Dear Denise and Staff,
Thank you for getting me back to normal. Everyone was wonderful and I felt very comfortable whenever I came in. You are all Great!
Maggi T. (June 2006)
To all my physical therapists:
Jason: Thanks for listening to all my problems and making me feel better both physically and mentally!
Lindsay: Thanks for going the extra mile and figuring out exercises that would work for me and not hurt my back more!
Patti: Thanks for always giving me a happy greeting and all the helpful heating packs and ice packs!
Kristen S. (August 2007)
To all at Ortho & Spine PT,
I want to thank all of you for helping me over the past two months. I would not have done so well without your dedication. Patti was always a Joy and a friendly face. She was always very encouraging. Jason, Chris and Paul were "Task Masters" but very helpful. My progress is due to all of you. Jason seemed to enjoy it more! Thanks so much and please enjoy the fruit basket. My thanks to all including those I have not mentioned.
Louis V. (September 2006)
Dear Denise and PT Team:
I miss you all; you are the most professional, terrific team I've ever had on my side. Thank you for your help and understanding. Your skills made my pain so much less and I almost enjoyed needing your services. Keep up the great work.
Olga
To Denise and the entire Orthopedic & Spine P.T. Team:
From my first phone call to Donna to set up appointments in early June and through each therapy session before and after my shoulder surgery, each of you has contributed to my recovery through your smiles, warm words of encouragement and support and humor, always humor. Everything about your holistic approach to healing makes a difference, and you can be very proud, as individuals and as team members, for the reputation you project within our community and the surrounding area.
Thank you for being you, and I wish you and your families a very special Christmas and Happy New Year!
Only the warmest "Thank You" will do for people as nice and as special as you!
Susan Andrews (December 2006)
Just a quick note to say thank you to all of you who made my rehab after knee surgery a very pleasant and rewarding experience. Jason, Carla and Paul along with the support staff were professional yet friendly and welcoming. I am sure that I got the best care possible in an environment perfect for healing. I will not forget your smiling faces.
Sincerely,
Nancy K.
Here is a little afternoon treat for you all to snack on. I wanted to thank you for being so great to me this summer. It takes really special people to make physical therapy an enjoyable experience. I will let you know ho things go in Boston and will be back to visit. Thanks again, you're wonderful!
Best Wishes!
Jocelyn
Dear Staff: This card is long overdue, but I wanted to write and say a big Thank You for all you did for me last year in helping me recover from my knee replacement surgery. The constant encouragement, caring, and compassion were what kept me going when I thought I'd never get better. Special thanks to Chris who began my therapy in Moreau and always had a smile and encouraging words (even though he liked stretching me a little too much!) - To Jason who first began my pool therapy and constantly was cheering me on would not allow me to get discouraged or give up. To Carla who spent countless periods of time effectively stretching me and doing it with such compassion and always making me feel worth the effort. Last but definitely not least to Denise for having such a wonderful practice for your patients and for hiring such qualified, caring staff. In my opinion all of you excel in what you do.
May God bless all of you!
Beth H.
To Everyone, Just wanted you all to know how much I appreciate your professionalism and also kindness and gentleness when I was hurting. I truly had a great experience and will surely tell friends and family about your facility.
Thanks so much,
Melody D.
Denise and Staff - I just wanted to thank all of you for the wonderful way you treated me. I know my recovery was due to the kindness and treatment you all showed me. I'm so thankful I met you all and again thank you for caring,
Fondly,
Martha H.